Shipping Policy
At Novobit, we aim to deliver your orders quickly and safely. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is processed and shipped, you will receive a shipping confirmation message or email along with tracking details.
Shipping Time
Estimated delivery times may vary depending on your location.
Typical delivery timelines:
- Metro cities: 2–4 business days
- Other cities and towns: 3–7 business days
- Remote locations: 5–10 business days
Delivery times may vary during high-demand periods, public holidays, or due to logistics delays.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order is shipped, you will receive tracking information so you can monitor the delivery status of your package.
If you have any questions regarding your shipment, you may contact our support team.
Delivery Partners
We work with reliable logistics and courier partners to ensure safe and timely delivery of your orders.
Incorrect Address
Customers are responsible for providing accurate shipping information when placing an order.
If an incorrect or incomplete address is provided, it may result in delivery delays or failed delivery attempts.
Delayed or Lost Shipments
While we strive to deliver orders on time, delays may occasionally occur due to circumstances beyond our control.
If your order appears delayed or lost, please contact our support team and we will assist you in resolving the issue.
Contact Us
For any shipping-related questions, please contact:
Novobit Customer Support
Email: [your email address]
Phone: [your phone number]
We are always happy to assist you.
